top of page

Privacy Policy

This privacy notice explains how Northern Woven collects, uses, stores, and shares your personal information when you use our services.

​

This includes when you:

​

If you do not agree with this privacy notice, please do not use our Services.

If you have any questions or concerns, please contact us at enquiries@northernwoven.co.uk.

​

1. What Information Do We Collect?​

Personal Information You Provide

We collect personal information you voluntarily provide when you contact us or request information. This may include:

  • Name

  • Email address

  • Telephone number

All personal information provided must be accurate and kept up to date.

​

Information Automatically Collected

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address

  • Browser type and device information

  • Operating system and language preferences

  • Pages visited and interactions with the website

This information helps us maintain website security, understand usage, and improve performance.

​

2. How Do We Use Your Information?​

We use your information to:

  • Respond to enquiries and provide customer support

  • Send administrative or service-related communications

  • Improve our website and services

  • Monitor and analyse website usage

  • Maintain security and prevent misuse

  • Comply with legal and regulatory requirements

​

3. What Legal Bases Do We Rely On?​

We process personal data only where permitted by law, including:

  • Your consent

  • Performance of a contract

  • Our legitimate business interests

  • Compliance with legal obligations

  • Protection of vital interests (where applicable)

​

4. When and With Whom Do We Share Your Information?​

We do not sell your personal information.

We may share data with trusted service providers who help us operate our website, including:

  • Google Analytics

  • Google Tag Manager

  • WordPress (website hosting)

These providers are required to protect your information and use it only for agreed purposes.

We may also share information where required by law or in connection with business changes such as restructuring.

​

5. Do We Use Cookies?​

Our website uses cookies to ensure it functions correctly and to collect basic analytics data.
This website does not process online sales or payments.

Cookies used include:

  • Strictly necessary cookies

  • Basic analytics cookies

You can manage or disable cookies through your browser settings.​

​

6. How Long Do We Keep Your Information?​

We retain personal information only for as long as necessary to fulfil the purposes set out in this notice, unless a longer retention period is required by law.

​

7. How Do We Keep Your Information Safe?​

We use appropriate technical and organisational measures to protect your personal information. However, no system can be guaranteed to be completely secure.

​

8. Do We Collect Information From Minors?​

No. We do not knowingly collect or process personal data from individuals under the age of 18.

​

9. What Are Your Privacy Rights?​

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

​

10. Do-Not-Track Signals​

We currently do not respond to Do-Not-Track browser signals, as there is no consistent industry standard.

​

11. Updates to This Privacy Notice​

We may update this notice from time to time to reflect legal or operational changes. The latest version will always be published on our website.

​

12. How Can You Contact Us?​

For questions about this privacy notice or your personal data, contact:

Data Protection Contact:
Simon Blackley
Email: enquiries@northernwoven.co.uk
Phone: 01282 423111

By Post:
Northern Woven
Ashfield Mill
Active Way
Burnley
Lancashire BB11 1BS
United Kingdom

​

13. How Can You Review, Update, or Delete Your Data?​

You may request access to, correction of, or deletion of your personal data by contacting us directly or submitting a data subject access request.

Cookie Policy
Anchor 3
Anchor 2
bottom of page